Terms and Conditions of Sale

Version dated July 6, 2026

This English translation is provided for convenience only; in the event of any discrepancy, the French version prevails.

Article 1 — Identity of the seller

Seller : [À COMPLÉTER : nom et prénom]

Status : [TO BE COMPLETED: artist-author (artiste-auteur) or sole trader (micro-entreprise)]

SIRET : [À COMPLÉTER]

Address : [À COMPLÉTER]

E-mail : contact@avocette-photo.fr

Phone : [À COMPLÉTER]

The seller operates the website avocette-photo.fr (hereinafter the "Site"), which offers for sale limited edition fine art photographic prints (hereinafter the "Products").

Article 2 — Scope

These Terms and Conditions of Sale (hereinafter the "Terms of Sale") apply, without restriction or reservation, to any distance sale of Products concluded on the Site between the seller and any buyer, whether a consumer or a non-professional (hereinafter the "Customer"). They are accessible at all times on the Site and prevail over any other document. Placing an order constitutes full and unconditional acceptance of the Terms of Sale in force on the date of the order, which the Customer acknowledges having read beforehand.

In accordance with Articles L. 221-5 et seq. of the French Consumer Code, pre-contractual information (essential characteristics of the Products, prices, delivery times, guarantees, absence of a right of withdrawal) is provided to the Customer in a clear and comprehensible manner before the contract is concluded.

Article 3 — Products

The Products sold on the Site are fine art photographic prints produced from the seller's original works. Each work is issued as a limited edition of no more than 30 copies, across all sizes and media combined. Each print is numbered and signed, and comes with a certificate of authenticity.

Prints are offered on six media: Fine Art matte paper (pigment giclée), Hahnemühle German Etching paper (museum-grade pigment giclée), C-type photographic print (lustre finish), aluminium Dibond, acrylic glass and canvas on a wooden stretcher frame. The detailed characteristics of each medium, the available sizes and the framing options are presented on the Prints & media page.

The photographs of the Products shown on the Site are as faithful as possible. Slight colour rendering variations may nevertheless exist between the on-screen display (which depends on the calibration of the Customer's equipment) and the physical print; such variations, inherent to the technique, do not constitute a lack of conformity provided the print complies with the essential characteristics advertised.

Article 4 — Prices

Product prices are shown in euros, inclusive of all taxes (TTC), excluding delivery costs. The applicable delivery costs are indicated to the Customer before final validation of the order, in accordance with Article 7 hereof.

VAT regime [TO BE COMPLETED according to the status chosen by the seller]: either the statement "VAT not applicable, Article 293 B of the French General Tax Code" (VAT exemption for small businesses), or the reduced VAT rate of 5.5% applicable to supplies of works of art (Article 278-0 bis of the French General Tax Code), art photographs taken by the artist, printed by the artist or under the artist's supervision, signed, numbered and limited to thirty copies being treated as works of art within the meaning of Article 98 A of Annex III to the same code.

The seller reserves the right to change prices at any time; Products are invoiced on the basis of the price in force at the time the order is validated. For deliveries outside the European Union, any customs duties and import taxes are not included in the price and remain the Customer's responsibility (see Article 7).

Article 5 — Ordering

Orders are placed in the following steps: (1) selection of the work, medium, size and, where applicable, framing; (2) adding to the cart; (3) reviewing the cart contents, with the possibility of correcting any errors; (4) signing in or entering contact details and the delivery address; (5) order summary (Products, total price, delivery costs and times); (6) express acceptance of these Terms of Sale, including the waiver of the right of withdrawal provided for in Article 8; (7) payment. In accordance with Articles 1127-1 and 1127-2 of the French Civil Code, the Customer is able to review the details of the order and its total price, and to correct any errors, before confirming the order to express final acceptance.

A confirmation e-mail summarising the order is sent to the Customer as soon as possible after payment. The sale is definitively concluded only upon dispatch of this confirmation. The seller reserves the right not to process an order for any legitimate reason, in particular in the event of a previous dispute with the Customer, an abnormal order or suspected fraud; in such a case, the Customer is informed and fully refunded.

Given the limited nature of the editions (a maximum of 30 copies per work), in the exceptional event that an edition sells out between the time the item is added to the cart and the time of payment, the corresponding order will be cancelled and the Customer fully refunded, without any further compensation.

Article 6 — Payment

The full price is due on the day of the order. Payment is made online by bank card (Visa, Mastercard, American Express) or PayPal, via the secure Stripe payment platform. Transactions are encrypted (TLS) and may be subject to strong customer authentication (3-D Secure) in accordance with payment services regulations.

Bank card data is collected and processed exclusively by Stripe; the seller never has access to it and does not store any of it. The Products remain the property of the seller until the price has been paid in full.

Article 7 — Delivery

The Products can be delivered worldwide. Prints are produced on demand by partner laboratories located as close as possible to the Customer (European Union, United Kingdom, United States, Australia) in order to reduce delivery times and the transport footprint; where no local laboratory is available, the order is shipped internationally.

Delivery costs and indicative times, including production, are as follows:

Delivery zone	Shipping cost	Indicative time
Zone 1 — Metropolitan France and European Union	Free	3 to 6 working days
Zone 2 — Non-EU Europe (United Kingdom, Switzerland, Norway…)	14,90 €	4 to 8 working days
Zone 3 — North America, Australia and New Zealand	19,90 €	4 to 8 working days
Zone 4 — Rest of the world (Asia, Africa, South America, French overseas territories)	29,90 €	7 to 15 working days

The Customer is informed by e-mail of the main stages (production, dispatch, delivery). If the announced deadline is exceeded, and except in cases of force majeure, the Customer may, after having unsuccessfully requested the seller to deliver within a reasonable additional period, terminate the contract under the conditions of Article L. 216-6 of the French Consumer Code; the sums paid will then be refunded.

In accordance with Article L. 216-4 of the French Consumer Code, all risk of loss of or damage to the Products passes to the Customer when the Customer, or a third party designated by the Customer other than the carrier proposed by the seller, takes physical possession of them. Customers are advised to check the condition of the parcel upon receipt, to note any reservations with the carrier, and to contact the seller as soon as possible in the event of damage.

Customs and import taxes: for any delivery outside the European Union, the order may be subject to customs duties, import taxes (local VAT, GST, etc.) and clearance fees set by the destination country. These charges, the amount of which cannot be known by the seller, are exclusively borne by the Customer, who acts as importer and is invited to check with the local authorities before ordering.

Article 8 — Right of withdrawal

Each print is produced on demand, exclusively to the specifications chosen by the Customer (work, medium, size, finish, optional framing); no stock exists prior to the order. The Products therefore constitute goods made to the consumer's specifications or clearly personalised within the meaning of point 3 of Article L. 221-28 of the French Consumer Code.

Consequently, in accordance with Article L. 221-28, 3° of the French Consumer Code, the fourteen-day right of withdrawal provided for in Article L. 221-18 of the same code does not apply to orders placed on the Site. The Customer is expressly informed of this before validating the order and, by validating it, acknowledges the loss of this right.

Goodwill commitment: although no right of withdrawal applies, the seller undertakes, in the event of a defective print (printing defect, damage in transit, non-compliance with the order), to either reprint the item identically free of charge or refund the order, at the Customer's choice. This commitment is in addition to the statutory guarantees described in Article 9 and in no way limits them.

Article 9 — Statutory guarantees

Independently of the goodwill commitment set out in Article 8, all Products are covered by the statutory guarantee of conformity (Articles L. 217-3 et seq. of the French Consumer Code) and the guarantee against hidden defects (Articles 1641 et seq. of the French Civil Code). To invoke these guarantees, the Customer should contact the seller at contact@avocette-photo.fr.

Statutory information box (Article D. 211-2 of the French Consumer Code)

Unofficial translation of the mandatory French notice; the French version prevails.

The consumer has a period of two years from delivery of the goods to obtain the implementation of the statutory guarantee of conformity in the event of a lack of conformity. During this period, the consumer is only required to establish the existence of the lack of conformity, and not the date on which it appeared.

The statutory guarantee of conformity entitles the consumer to repair or replacement of the goods within thirty days of the request, free of charge and without major inconvenience.

If the goods are repaired under the statutory guarantee of conformity, the consumer benefits from a six-month extension of the initial guarantee.

If the consumer requests repair of the goods but the seller imposes replacement, the statutory guarantee of conformity is renewed for a period of two years from the date of replacement of the goods.

The consumer may obtain a reduction of the purchase price while keeping the goods, or terminate the contract and obtain a full refund against return of the goods, if:

the trader refuses to repair or replace the goods;
repair or replacement takes place more than thirty days later;
repair or replacement causes major inconvenience to the consumer, in particular where the consumer definitively bears the costs of taking back or removing the non-conforming goods, or the costs of installing the repaired or replacement goods;
the lack of conformity persists despite the seller’s unsuccessful attempt to bring the goods into conformity.

The consumer is also entitled to a price reduction or to termination of the contract where the lack of conformity is so serious as to justify immediate price reduction or termination. In that case, the consumer is not required to request repair or replacement of the goods beforehand.

The consumer is not entitled to have the sale rescinded if the lack of conformity is minor.

Any period during which the goods are immobilised for repair or replacement suspends the remaining guarantee period until delivery of the restored goods.

The rights mentioned above result from the application of Articles L. 217-1 to L. 217-32 of the French Consumer Code.

A seller who obstructs the implementation of the statutory guarantee of conformity in bad faith is liable to a civil fine of up to 300,000 euros, which may be increased to 10% of average annual turnover (Article L. 241-5 of the French Consumer Code).

The consumer also benefits from the statutory guarantee against hidden defects under Articles 1641 to 1649 of the French Civil Code, for a period of two years from discovery of the defect. This guarantee entitles the consumer to a price reduction if the goods are kept, or to a full refund against return of the goods.

Article 10 — Complaints and consumer mediation

Any complaint may be sent to the seller by e-mail at contact@avocette-photo.fr or via the contact page. The seller endeavours to respond as quickly as possible.

In accordance with Articles L. 612-1 et seq. of the French Consumer Code, after first submitting a written complaint to the seller that has not been resolved, the consumer may refer the matter free of charge to the following consumer mediator: [TO BE COMPLETED: name, address and website of the chosen consumer mediator].

European Online Dispute Resolution (ODR) platform: https://ec.europa.eu/consumers/odr. [TO BE CHECKED before publication: Regulation (EU) 2024/3228 discontinued the ODR platform with effect from 20 July 2025; keep or remove this reference depending on the state of the law on the date of publication.]

Article 11 — Intellectual property

The photographs reproduced on the Products are works protected by copyright (Articles L. 111-1 et seq. of the French Intellectual Property Code). The sale of a print transfers only material ownership of the physical medium; it does not transfer any intellectual property right in the work (Article L. 131-3 of the same code). Any reproduction, digitisation, public display or commercial exploitation of the work, on any medium whatsoever, is prohibited without the prior written authorisation of the author. See also the Terms of Use.

Article 12 — Force majeure

The performance of the seller's obligations is suspended in the event of force majeure within the meaning of Article 1218 of the French Civil Code, i.e. an event beyond the seller's control which could not reasonably have been foreseen when the contract was concluded and whose effects cannot be avoided by appropriate measures. The seller shall inform the Customer as soon as possible. If the impediment is permanent, or if it lasts more than sixty days, the contract may be terminated and the Customer refunded the sums paid.

Article 13 — Governing law and disputes

These Terms of Sale and the sales they govern are subject to French law. However, this choice may not have the effect of depriving a consumer habitually resident in another Member State of the European Union of the protection afforded by the mandatory provisions of the law of their country of residence, in accordance with Article 6 of Regulation (EC) No 593/2008 ("Rome I").

Failing an amicable resolution or successful mediation, the dispute will be brought before the competent French courts. Consumers may bring proceedings, at their choice, before one of the courts having territorial jurisdiction under the French Code of Civil Procedure or before the court of the place where they resided when the contract was concluded or when the harmful event occurred (Article R. 631-3 of the French Consumer Code), without prejudice to the protective jurisdiction rules laid down by Regulation (EU) No 1215/2012 for consumers residing in the European Union.